Billing Coordinator [United States]

 

Position Summary:

The Billing Coordinator is responsible for maintaining, updating, and calculating necessary data to prepare billing invoices, communicating with customers to provide information about fees or to obtain payment information and updating accounting information and customer accounts to ensure the accuracy and timeliness of customer billing information.

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Key Responsibilities:

• Manages communications with customers regarding account status and issues reminders or final notice statements as needed.
• Collects and sorts all invoices, credits, bills, and order statements to ensure proper organization of records.
• Inputs customer payments into the billing system and manages account balances to prevent inconsistencies and discover outstanding debt balances early to ensure timely collections.
• Prepares customer account statements and ensures delivery of customer invoicing using electronic, standard, or certified mail services.
• Updates records to reflect issued invoices, processed payments, account balances and customer contact information to ensure the accuracy of accounting records.
• Works with internal accounts receivable department to pursue past due customer accounts bringing them up-to-date and once again generating revenue for the division.
• Responds to customer inquiries regarding their accounts, billing statements, and payments with professionalism and attention to detail
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications:

The successful candidate will have a High School Diploma or GED, have 1-2 year of business experience with increasing responsibilities, have demonstrated the ability to work as part of a team in a collaborative environment, have the ability to work with specific monthly timelines, and be legally eligible to work in the United States. It is preferred that the candidate has an Accounting or Finance Related degree or background and direct experience with billing, data entry, and accounts payable.

The ability to work under pressure and in a fast-paced environment, high attention to detail, proficiency in Microsoft Suite, especially Excel are required. Excellent verbal, written, analytical and formal presentation skills, great relationship management skills, and a thorough knowledge and understanding of billing transactions and processes are desired.

Attributes:

Analytical, team-oriented individual who is attentive to detail, hard worker, creative, trustworthy, adaptable and results-oriented with the ability to see the larger picture while focusing on detailed information.

Benefits:

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Boot & Clothing Allowance, Safety Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, Tool Allowance, and More.

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