Qualifications:
- Computer literate
- EXCELLENT in customer service skills
- Attention to details
- Speed and accuracy
- Honesty and Integrity
- EXCELENT in verbal and written communication
- Polite and handles customer's complain well
- Neat and presentable
- College Graduate
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Job Description:
- Responsible for answering phone calls in a polite way.
- Checks emails on a daily basis for any complain/orders of customers.
- Ensures no pending orders online.
- Handles well with customer's complain in a professional way.
- MUST posses a friendly and warm attitude towards angry customers
- Processes Home Card applications.
Job Type: Full-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service Representative: 1 year (Required)
Language:
- English (Preferred)
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