Assistent order administratie [Belgium]

 

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Assistent order administratie

Location: Malle, VAN, BE, 2390

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the job

As an Assistant Order Administration, you're the central point of contact for the customer. You ensure that the requested products and quantities arrive to the customer on time. In doing so, you respond correctly and as quickly as possible to customer inquiries/comments by phone or email by keeping your knowledge up to date. Furthermore, you’re able to build a good relationship with the customer to understand their activities and work together to plan activities based on customer demand and capabilities & needs.

Responsibilities include

• Receiving and processing orders;
• Seek solutions when problems arise, possibly with the other teams;
• Preparation of shipping note and CMR;
• Welcoming and registering visitors;
• Arrange transport at the request of customer;
• Answer customer questions via email or telephone;
• Printing labels.

About you

• Good knowledge of Dutch and English;
• Basic knowledge of Excel;
• Being able to work in an international environment;
• Attention for details;
• Smooth in communication;
• Can work both independently and in a team;
• Being able to work under pressure.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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