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Mô tả công việc:
(Mức lương: Thỏa thuận)
Understand client needs, eligibility, and coverage to provide insightful assistance.- Handle calls and emails regarding claims’ status, eligibility, terms and conditions and
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
Salary will be commensurate with qualifications and experience
Opportunities to be trained in the professional environment to maximize your potential
Professional, dynamic working environment
schedule.
Opportunities to be trained in the professional environment to maximize your potential
Professional, dynamic working environment
schedule.
- Cooperate with other teams including Medical and Claims to formulate an appropriate reply.
- Contact healthcare providers and the customer regarding incomplete files.
- Provide support to management and recommend service improvement.
Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề
Yêu cầu công việc:
The successful applicant will have:
- A first experience in Customer Service would be a plus.
- A passion and talent for client service and the desire to solve issues.
- The ability and proactivity to adopt First Call Resolution, addressing the customer's need the first time they call.
- Excellent interpersonal and communication skills, passionate about customer service.
- Excellent proficiency in English.
- A great sense of accuracy and work ethic.
- Able to work independently with structure and methodology.
- More than a job you will get opportunities for growth and progression
- You will be coached and trained by a professional expert in their field
- You will be working for six countries in the region
- You will be joining a young and diverse team of professionals
- A comprehensive set of benefits including health insurance and a competitive reward scheme
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Chăm Sóc Khách Hàng,Giáo Dục Đào Tạo,Ngoại Ngữ
Trung cấp - Nghề
Không yêu cầu
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