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ROLE SUMMARY
The Asia Pacific (APAC) Meetings, External Engagements, & Travel (MEET) Payments Manager will be responsible for overseeing the execution of all payments for MEET-supported transactions and events.
In addition to payment execution, the Payments Manager will evaluate the overall payments process on an ongoing basis to identify areas for improvement. This leader will also ensure adherence to all MEET payment and processing policies and compliance control for each transaction. The MEET Payments Manager position will lead a team of MEET Payments Analysts and Senior Analysts in support of these efforts.
This manager will demonstrate accountability and integrity in the face of challenge and respond to change with agility, optimism, and innovation. They will collaborate cross-functionally across the organization to help identify opportunities for continuous improvement that will allow the MEET organization to better serve its customers.
This role will be based in Dalian, China and manage 10-15 colleagues and work with regional operations and sourcing teams, and other COEs as appropriate. This role will also promote the growth and development of their team.This role will report to the APAC MEET Regional Lead.
Work with country operations leads to define payment approaches by market based on local finance / tax laws
Oversee payment execution for My Anti-Corruption Processes and Policies (MAPP) transactions, ensuring compliance
Work with the Customer Service Manager and In-Market Customer Ambassador to ensure that payment issues are addressed in a timely manner
Oversee the creation of e-pay or PO in BOD for consultancies and external funding transactions
Follow-up on payment execution as needed and confirm receipt of payment by HCPs/HCOs
Ensure adherence to local tax requirements
Oversee the reconciliation of AMEX payments post-event
Compile accounting info for processing and payments
Ensure meeting PO is created, as needed
Manage down payments for events
Manage the execution of individual logistics payments as needed
Execute pass-through payments for logistics by card, when possible
Execute payments in line with SLA (Service Level Agreements) timelines
Compile and analyze payments data including accrual reports with local finance and send reports to Regional Lead
Ensure that payment information is documented and saved appropriately for reference during audits
Manage a team of payment Senior Analysts and Analysts and assign payments to team as appropriate
Execute Ariba reporting to follow up on Rejected, Outstanding and duplicate payments
BASIC QUALIFICATIONS
Management of multiple client stakeholders
Proficiency in PC skills (MS Excel, Word, PowerPoint) required
Good organizational skills to coordinate and manage multiple priorities
Strong technical skills in managing transactions within a global system
Strong written and verbal communication skills enabling effective communication with all levels of management
Strong customer service skills and mindset
Understanding of accounting terms and financial cycle
Understanding of compliance / financial controls
Strength with multitasking and ensuring accurate detail
Ability to work under pressure and to handle several projects at once
High level of self-motivation, energy and flexibility
Strong interpersonal and organizational skills
Experience with accounting or compliance/audit transactions, preferably in a shared service with strong compliance controls
Data analysis and visualization knowledge
SAP / Ariba experience preferred
Understanding of MAPP Policy terms and healthcare compliance policies
Highly focused on customer service
PREFERRED QUALIFICATIONS
Typical Years of Experience: 5+ years (3+ years with MBA / MS) of experience in accounting, compliance, or relevant function, preferably in a shared service with strong compliance controls
Minimum of bachelor's degree in Business, Finance, or a related discipline
Fluency in English and Chinese is a must additional languages preferred
Ability to manage large financial budgets and identify cost efficiencies through negotiations
Strong compliance experience and financial or audit controls background
Demonstrated diverse leadership experiences including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact
Proven ability to lead and manage cross-functional, high-performing global teams in a fast-paced, dynamic environment
Comfort with ambiguity, anticipates changes, and influences direction of innovative operational strategies
Previous experience with pharmaceutical companies is preferred
Deep expertise and understanding of a large compliance related, customer facing operations team
Ability to engage with senior executives to influence decisions
Expertise in strategy development
Budgeting and financial management, incl. scenario planning and forecasting
Recognized as a leader who delivers strong financial and customer experience results
Ability to develop strategy for continuous improvement
Global business strategy management skills
Project management & communications skills: ability to lead
Experience with Foreign Corrupt Practices Act transactions preferred
PHYSICAL/MENTAL REQUIREMENTS
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Global Procurement
