Job description:
- Develop and monitor a credit control system in collaboration with sales, marketing, finance, and executive team members.
- Establish procedures that follow customer service best practices while ensuring customers submit payments on time.
- Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
- Negotiate payment plans with consumers and set loan terms and conditions accordingly.
- Maintain loan records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.
- Report any payment issues to management or the appropriate team.
- Follow up on overdue invoices and payments and implement company collections procedures as necessary.
- Look for ways to improve debt collection processes.
Requirements:
- 3 years of related experience in any field.
- Candidate must possess strong Credit Checking (CTOS), Credit Control, Credit Management, and Debt Collection skills.
- Bachelor's degree in Finance, Accounting, or related field.
- Mandarin speaker to liaise with Mandarin speaking team.
- Excellent written and verbal communication skills
- Attention to detail and ability to multitask
Job Type: Permanent
Salary: RM5,000.00 - RM10,000.00 per month
Benefits:
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
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