Are you an avid gamer fluent in Portuguese? Are you always the first to know all about the emerging trends in online entertainment? Would you like to put your knowledge to use by working for one of the most innovative brands?
On behalf of a leader in the iGaming industry, we at Patrique Mercier Recruitment are looking for talent with Portuguese-speaking skills to join our ever-growing Customer Support team!
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By delivering a wide variety of games across desktop, mobile, and tablet devices, we are ardent about providing a top-notch iGaming and customer experience within a user-friendly betting platform for all.If you’d like to join our mission to create a better, safer gaming environment, grab the opportunity and turn your passion into a career – Apply Now!
What you will do:
- Be the primary point of contact for customer requests, representing the online iGaming industry leader
- Actively listen to what moves our customers and provide solutions either by phone calls, emails, or chats!
- Respond promptly to a variety of account queries including payment, login, verification and bet queries
- Direct unresolved requests and issues and follow up to ensure resolution
- Record and handle inquiries, comments and complaints, always in a timely and professional manner
- Turning every customer into a happy customer!
- Enjoy your time in Greece!
What you will bring:
- Excellent command of Portuguese– both in written and spoken form
- Advanced English knowledge
- Familiarity with iGaming is a big plus
- Prior customer support experience will be considered an asset
- Solution driven out of the box thinking
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Health care discounts and benefits
- Numerous perks and discounts
- Fully paid training
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